Overview
Work here. Play here.
Join the team at Odyssey Resorts! In addition to delivering exceptional service, we have a ton of fun here.
We have programs unique to Odyssey Resorts that will help to make your career with us a lasting one. Here are just a few:
- Dedicated, purposeful leadership that embraces the Hospitality from the HEART and Odyssey Values culture.
- Generous employee referral program (receive up to $1,200 for each friend that you refer and joins our team!). *For eligible employees
- Top-of-the-line employee assistance program. We know that life happens.
- Odyssey Leadership Development Programs
- Employee newsletter. We are one big family and we care about what’s going on.
- Management retreats.
- Awesome benefits such as health insurance, vacation time, resort discounts, 401K, and more (for eligible employees).
- Regular interactive performance reviews. We know that feedback matters.
- Unbelievably beautiful area. Who wouldn’t want to live here? www.donorthshore.com
Guided by our Values and the HEART philosophy: We will, each day, brighten the lives of our Guests and enrich the lives of our Employees.
Odyssey Resorts is seeking an experienced manager to oversee deep cleans and inspections in our housekeeping department at Caribou Highlands Lodge.
The Housekeeping Quality Control Manager is responsible for the coordination and execution of unit inspections and deep cleans to ensure the highest degree of quality guest and unit-owner care is maintained at all times.
The primary responsibilities include:
- Coordinate and conduct inspections of cleaned units prior to guest arrivals.
- Conduct inspections of owner arrivals, coordinates delivery of welcome gits, and respond to owner feedback and/or concerns.
- Reviews surveys daily and coordinates communication and resolution of housekeeping-related guest comments.
- Coordinate with Unity Quality to report and install replacement items.
- Track guest service scores and identify ways to improve scores.
- Oversee the cleaning of common spaces and shared association spaces.
- Staffing, scheduling, training, and developing staff.
Previous housekeeping and supervisory experience is required.
If you have pride in what you do and want to be a part of an incredible team, this is the job for you!
About Caribou Highlands Lodge
This is an all season resort located slopeside for ski-in/ski-out access in the winter, world-class hiking in the summer and spectacular mountain views every day. The resort offers more guest activities and amenities than anyone else on the North Shore and features a main lodge, condos, town homes and executive style homes. Moguls Grille and Tap Room, located in the main lodge, is a favorite of resort guests and local residents.
Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.
